Epiance Referral Partner's responsibilities will include introducing our software products & solutions to targeted prospects and also providing help in initiating, following up and closing various sales opportunities in the account.
Epiance OEM Partners are typically ISV's or large systems integrator who bundle the Epiance product suite with their own products and / or services and market the solution to their customer base leveraging their sales channels.
Epiance Channel Partners are typically value added reseller who market, sell and service Epiance products in the assigned territory. Companies who have prior experience in selling enterprise scale business software are invited to join the Epiance Channel Partner Program.
Epiance Implementation Partners are typically an independent entity or company which is trained and certified by Epiance Software on its offerings. Implementation partner can manage installation/support/training for customers on Epiance Software offerings independently helping the customer to fulfil their project initiatives, goals and objectives.
Mohd Azml Mohamed Yazid
Accrual Implementations Project Team
Accountant General Department,
Accountant General Department of Malaysia was implementing a new accounting system using SAP, targeting around 60000 end users spread across multiple geographical locations.
We looked at many solutions which could provide a comprehensive end to end solution providing an offline and live training as well as automatically capturing and reporting new application implementation issues. We found out that Epiance, epiplex is a unique solution with an in-depth process capture capability, HTML5 based simulation, SOP documents, live application assistance through context sensitive cue-cards, Process Analysis and Application issue reporting. Epiplex solution had greatly helped us in having an efficient end user base training and support solution.
We appreciate Epiance solutions for their technological sophistication, comprehensive and feature rich product kit, ease of use, quickness of content generation and efficient customer support.
The largest European bank was transitioning some of their core business processes from Italy to India.
We had to create large number of training manuals for capturing all our activities on the business processes. Epiplex did a great job in capturing the AS IS process and simultaneously translating it into documents and simulations for training new users in India.
Initially our SMEs were trained on Epiplex, subsequently we started to record all steps related to our business with good support from Epiplex Team.
In conclusion, it’s a very good way to “translate” and records all steps of your business processes efficiently.
With the implementation of Epiplex tool, the most tedious task of capturing the screens and developing a document has now become easier. Documents can be created quickly and at the same time it is converted to an e-learning for the users to practice the step by step process.
The tool is excellent and quick to learn. Support from the Epiance team is really good as some of the technical issues were addressed quickly.