The Analyzer de-risks implementations by comparing AS IS and TO BE processes. It allows
for the benchmarking and comparison of user and process performance in the
simulated
environment as well as ‘live’ in the application. It thus offers a capability that is
unique in
the industry, to aid application selection and validate decisions prior to investing
in costly implementations.
Additionally, the Analyzer offers several benefits:
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Improve performance by measuring user performance on current processes |
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Benchmark performance of users against SME performance |
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Improve knowledge transfer efficiency and training efficacy by measuring user |
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performance in the live application before and after training interventions |
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Measure and analyze effectiveness of new implementations |
Business Process Capture
Business processes are captured while users work and the data is automatically made
available for analysis.
Analyzer’s pioneering capture technology records user interactions on business
applications. Its unprecedented, accurate & comprehensive capture includes a variety of
business applications such as Mainstream Windows, Java, Green screen, IE browser based
applications, Enterprise applications such as SAP, Oracle, MATLAB, and PeopleSoft to name
a few, CAD (CATIA, UGNX, etc.), & .NET applications.
User Process Performance Measurement and Reports
Analyzer can track and measure user competence by reporting key performance metrics.
These include process and user performance data, process reports, productivity reports
and process comparison reports available at varying levels of detail through drill-down
reports.
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